Subscription Services
Thanks to our unparalleled knowledge and experience with GeoServer, GeoNode, and MapStore we are able to provide the warranty that your deployment will not break and if it does, we will fix it at no additional costs for you. This offer provides your organization with assured service continuity to protect and maximize your investment in open source products.
What you get is as follows:
Priority Security Alerts & Patches: receive notifications and patches ahead of the public over critical security vulnerabilities to ensure that your infrastructure is always protected.
Assured Response Time: strict response time means that if an incident occurs we will react timely to ensure service continuity.
Assured Incident Resolution: for critical incidents we provide a fix as part of the offer. Such fix will go back to the open source codebase, in case they are related to a bug, to protect your investment.
Dedicated Support: you will get dedicated ticket portal and forum together with voice support to ensure that your staff never feels let alone in the dark when an incident in production happens.
Analytics and Proactive Monitoring: we will help to monitor the deployed cluster to make sure it is healthy and performant. In most cases we will be able to intervene proactively to ensure smooth services continuity.
If you want to know more, express your interest now, a sales representative will get in touch shortly.
Say farewell to headaches, say hello to confidence and peace of mind!
If you are instead looking for consulting services for GeoServer, MapStore, GeoNode or GeoNetwork, please, check our Enterprise Support Services offer.